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Food and Beverage Outlets Manager
The Riverside Hotel in Boise, ID is currently accepting applications for the following management position:
Position: Food and Beverage Outlets Manager
Base Salary DOE + Bonus/Incentives
Reports To: General Manager
Purpose of the Position: Administers, directs and controls the operation of the food and beverage outlets to resort standards.
Essential Responsibilities:
-Supervises, guides and trains all department associates in the food and beverage discipline.
-Ensures that assistant managers in the food and beverage outlets are covering each shift to ensure proper supervision of each department.
-Provides disciplinary action when needed.
-Takes immediate action on problems that are encountered in the food and beverage outlets and handles guest complaints with timely follow up.
-Monitors, directs and coordinates effective sanitation, cleanliness and organization effort in food and beverage outlets areas; to include maintenance and control of glassware, china, silver and linen use and supplies.
-Establishes, directs and reviews liquor procedures to ensure adequate security and accountability; presentation and service performance.
-Handles or assists with any guest related complaints, as well as coordinates the follow up on those complaints in a timely manner.
-Knowledgeable about food and liquor federal, state and local laws and regulations and follows through with implementations of these laws and regulations.
-Works with accounting on the budget and operates within established guidelines in regard to costs, expenses, sales and profit for food and beverage department.
-Is responsible for food and beverage inventories and profits.
-Ensures proper staffing procedures to enable the highest possible payroll productivity at the lowest possible costs in keeping with the standards of Riverside Hospitality operation.
-Monitors restaurant review sites such as Yelp, TripAdvisor, Open Table, Urban Spoon... and responds in a timely manner.
-Ensures guests receive friendly and courteous service at all times.
-Interviews and hires new personnel in the F&B outlets.
-Approves all food and beverage outlets reviews, hires, job transfers, corrective action, and terminations.
- Ensures consistent appearance of F&B outlets staff members in accordance with grooming and uniform policies.
-Promotes and ensures the upkeep of the department's training procedures and personnel development.
-Works with the chef to develop and institute new food menus for the Restaurants, Room Service, and Lounge.
-Provides for a safe work environment by following all safety and security procedures and rules.
-Ensures consistent communication between F&B outlets and other hotel departments.
Minimum qualifications:
-Must have at least five years of current restaurant management experience with similar responsibilities.
-Strong background in F&B preferred.
-Must have an effective management style and ability to develop and maintain effective guest relations.
-Must be able to effectively manage multi-outlet operations.
-Must have strong communication, organizational, and training skills as well as the ability to motivate others.
-Must be able to work with limited supervision and have a strong commitment to the guest.
-Must have strong leadership skills and able to motivate and lead diverse groups of people.
-Must be flexible in scheduling including nights, weekends, and holidays.
-Must be computer literate in Microsoft Office products and other programs.
-Bachelor's degree in business, hotel/motel management preferred.
-In-depth understanding of food and liquor, federal, state and local laws and regulations and follows through with implementations of these laws and regulations.
-Must be able to lift and carry 50lbs, with frequent walking, standing, sitting, smiling talking and listening skills.
Full Benefits package offered including Medical, Dental, Vision, Life, FSA, Supplemental and 401k.
AA/EOE/M/F/D/V
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Garden City, ID 83714: Relocate before starting work (Required)
Work Location: In person
