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Associate Account Manager

June 5, 2026

Description

The Best Teams are Created and Maintained Here.

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for an Account Manager. Can you picture yourself here?

Here’s what you’d do:

The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

You’d be responsible for

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
Develop accurate estimates and takeoffs for both new and existing clients as needed
Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner
Generate referrals from existing client base and communicate to the Business Developer
Develop and maintain long-term relationships with clients focusing on all pertinent points of contact
Develop and maintain a schedule to perform “site walkthroughs” during formal meetings with customers to ensure quality and service expectations are met
Lead and facilitate the resolution of client issues or concerns as needed
Ensure renewals of each account within the assigned client portfolio
Proactively listen to potential site enhancement needs of existing clients
Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded
Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met
Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio
Promote compliance of all safety regulations and policies
Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
Maintain satisfactory accounts receivable levels and CRM account notes as appropriate
Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information
Other tasks and duties as assigned by Branch Manager

You might be a good fit if you have:

Associate degree in a business-related field or equivalent experience.
Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.
Effective written and verbal communication skills.
Ability to coach, develop and foster a teamwork environment.

Here’s what to know about working here:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

Salary: $68,640 - $90,000 + Co Car
Paid time off
Health and wellness coverage
401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Compensation Pay Range:

Salary: $70,304 - $80,000 + Co Car

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

It’s Not Just a Team. It’s One BrightView.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...