Language Services Coordinator - Experience - Days

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Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks<br><br>Shift: Varied<br><br>Pay Rate Type: Annual Salary<br><br>Location: Yuma Medical Center<br><br>Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.<br><br>Min = $56,921.71<br><br>Mid = $71,152.14<br><br>Max = $85,382.56<br><br><strong>Summary<br><br></strong>The Language Services Coordinator is responsible for organizing, scheduling, and managing language interpretation and translation services to ensure effective communication across diverse languages and cultures. This role works closely with internal departments, external vendors, and community partners to meet the organization’s language access needs while maintaining high standards for accuracy, confidentiality, and cultural sensitivity.<br><br><strong>Responsibilities<br><br></strong>Scheduling & Coordination: Schedules and assigns interpreters and translators for in-person, phone, and virtual appointments. Coordinates with internal departments to assess language service needs. Tracks interpreter availability and manage last-minute requests.<br><br>Quality & Compliance: Ensures all language services meet organizational quality and safety standards, cultural competency and ethical guidelines, and relevant legal, compliance, and/or regulatory requirements (e.g., ADA, Title VI). Maintains confidentiality of sensitive information in compliance with HIPAA and other applicable laws.<br><br>Vendor & Resource Management: Maintains relationships with contracted language service providers and freelance interpreters/translators. Monitors vendor performance. Updates and maintains an approved interpreter roster. Supports internal and external technology adoption/maintenance for the organization through vendor partnerships. Partners with external agencies to understand, discover, and share best practices associated with language services.<br><br>Training, Outreach, & Relationship Management: Provides guidance and best practices to leaders, staff, and clinicians requesting and working with interpreters. Supports initiatives to improve language access across the organization. Requires flexible scheduling to accommodate urgent requests. Helps design and oversees training and medical interpretation certification/qualification. Works with teams, leaders, and clinicians across the organization to promote understanding of language services and health literacy.<br><br>Track and Report Service Usage: Maintains detailed records, track metrics, and prepares reports on language service utilization and trends. Interprets trends in data and relevant information for oversight to leadership.<br><br>Administrative Support: Processes invoices and tracks usage for budget reporting. Maintains accurate records of all service requests and completions. Prepares regular reports on language services usage and trends. Supports and leads meetings as assigned. Presents information associated with language services at an expert level.<br><br>Supports Learning and Continuous Improvement: Identifies opportunities to enhance efficiency, accessibility, and cultural responsiveness in language service delivery. Stays up to date on relevant language services and health literacy best practices.<br><br>Other duties as assigned by leadership team.<br><br><strong>Education<br><br></strong>Essential:<br><br><ul><li> BACHELOR'S DEGREE<br><br></li></ul><strong>Other Information<br><br></strong>Minimum Requirements:<br><br>Bachelor’s degree in a related field (e.g., communications, linguistics, public administration) or equivalent work experience.<br><br>2+ years of experience in coordination, scheduling, or administrative support, preferably in language services, healthcare, legal, or social services.<br><br><strong>Join us at Yuma Regional Medical Center dba Onvida Health<br><br></strong>A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.<br><br>At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We’re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you’re our kind of people.<br><br>If you’re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.<br><br>Life in Yuma, Arizona<br><br>Yuma, recognized by Guinness World Records as the Sunniest City on Earth, offers more than just sunshine. It’s a place where the great outdoors meets a welcoming, tight-knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals – all while embracing the beauty of this desert oasis. With easy access to larger cities and popular destinations, Yuma makes it easy to balance a fulfilling career with time for personal adventures and relaxation.<br><br>https://www.visityuma.com/<br><br>https://www.yumachamber.org/<br><br><em>Physical Requirements and working conditions for this position will be provided to you up on interview.</em>

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