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Webchat Advisor

December 16, 2025

1 month ago Be among the first 25 applicants We have exciting opportunities on our sought-after Webchat Sales Team! In this role you will be the digital voice behind the brand, creating rapport and understanding customer needs through our instant chat platform. You will be responsible for interacting directly with customers through online chat platform. Understanding customer needs and building trust is essential in providing a rememberable personal experience. What will I do as a Web Chat Sales Advisor? Manage inbound chats and build rapport with customers Pitch products and plans based on customer accounts Multi-task with inbound queries and reply to all in a timely manner Discuss new deals and cross-sell additional products Establish a strong digital presence in keeping with the brand Achieve and exceed sales and productivity targets Deliver exceptional customer service throughout every chat, ensuring customers are satisfied with their service. Investigating customer service enquiries and transferring to relevant departments when we are unable to resolve online A Few Things You Will Need To be computer literate with fast and accurate keyboard skills Excellent written communication skills including grammar and spelling The ability to multi-task to complete multiple chats In Return For Your Hard Work, We Offer Monthly Basic Salary + UNCAPPED commission Internal training and development opportunities On-going incentives throughout the months alongside commission 28 Days Holiday & your birthday off every year on pay! Company Pension Discounts with some of the highstreets biggest brands & MUCH MORE Shifts & Salary 41.25 hours a week, 5 days out of 7, shifts between 8am and 10pm. Commission earnings ON TOP of your basic wage average around £500 a month!! To Apply, send an up-to-date CV . Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Customer Service Industries Administrative and Support Services Referrals increase your chances of interviewing at Swans Travel by 2x Get notified about new Advisor jobs in Kingston Upon Hull, England, United Kingdom . Kingston Upon Hull, England, United Kingdom 1 day ago Kingston upon Hull, England Metropolitan Area 1 week ago Kingston upon Hull, England Metropolitan Area £32,000.00-£35,000.00 1 week ago Kingston Upon Hull, England, United Kingdom 2 days ago Kingston upon Hull, England Metropolitan Area 3 weeks ago Kingston Upon Hull, England, United Kingdom 2 days ago East Riding Of Yorkshire, England, United Kingdom 1 month ago East Riding Of Yorkshire, England, United Kingdom 1 week ago Kingston upon Hull, England Metropolitan Area £30,000.00-£40,000.00 21 hours ago East Riding Of Yorkshire, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 2 months ago East Riding Of Yorkshire, England, United Kingdom 5 days ago East Riding Of Yorkshire, England, United Kingdom 1 month ago East Riding Of Yorkshire, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 1 hour ago East Riding Of Yorkshire, England, United Kingdom 2 weeks ago Willerby, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 6 days ago Hessle, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 2 weeks ago North East Lincolnshire, England, United Kingdom 1 month ago Hessle, England, United Kingdom 2 days ago Grimsby, England, United Kingdom 1 week ago Kingston Upon Hull, England, United Kingdom 1 week ago Bridlington, England, United Kingdom 4 days ago Kingston Upon Hull, England, United Kingdom 1 week ago East Riding Of Yorkshire, England, United Kingdom 2 weeks ago Immingham, England, United Kingdom 1 day ago Kingston Upon Hull, England, United Kingdom £25,400.00-£25,400.00 3 weeks ago Kingston Upon Hull, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...