[Remote] Staff Product Manager | Orders & Fulfillment

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Note: The job is a remote job and is open to candidates in USA. Square is a company that builds integrated, omnichannel solutions to help sellers run their businesses effectively. They are seeking a Staff Product Manager to lead the Fulfillment Velocity initiative, focusing on improving the speed and accuracy of order processing for sellers, leveraging customer insights and emerging technologies like AI.


Responsibilities

  • Defining and improving metrics around fulfillment speed, accuracy, and efficiency.
  • Partnering with design, engineering, and analytics to find bottlenecks and ship new experiences, tools, and other solutions that shorten time from order to handoff including leveraging AI where it can meaningfully improve speed, accuracy, or decision quality.
  • Building intuitive tools and user experiences that make order processing simple, reliable, and fast for sellers and their teams.
  • Leading a roadmap that directly impacts seller revenue by improving operational throughput.
  • Collaborating across Square teams to create a seamless end-to-end seller experience.

Skills

  • 6+ years of product management experience.
  • A collaborative approach: You have a track record of driving alignment and delivering results with cross-functional partners.
  • Vision: You’ve formed, gained buy-in, and driven key strategies shaping the multi-year direction of your team.
  • Results: You have a proven track record of shipping simple, elegant products at scale.
  • Efficiency: You have excellent organization and prioritization skills.
  • Analytical skills: You have a great ability to absorb and apply data to your decision making.
  • Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our customers. Able to push through obstacles, and ready to roll up your sleeves wherever needed.
  • Communication: You’re regarded as an excellent communicator, both written and verbal.
  • Customer empathy: You have experience shaping product direction and execution based on customer needs. You have experience working through problems with high ambiguity and without a definitive answer. You’ve developed industry-leading products that have gained a strong followership and product loyalty.

Benefits

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning

Company Overview

  • Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://block.xyz.

    • Company H1B Sponsorship

  • Square has a track record of offering H1B sponsorships, with 227 in 2025, 253 in 2024, 260 in 2023, 297 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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