Health Content Director - Remote in (Northeast Ohio)

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Cleveland Clinic’s Health Library and Health Essentials reach nearly 1 billion people each year with trusted, empathetic health information. The Health Library offers in-depth, medically reviewed content on diseases, conditions, treatments, and body systems — supporting people at every stage of their health journey. Health Essentials breaks down trending topics and everyday wellness guidance in clear, compassionate language.<br><br>The Health Library was recently named one of the five most trusted health information sources by <em>The New York Times</em>.<br><br>We’re looking for a thoughtful, strategic leader to manage the day-to-day operations of both platforms.<br><br><strong>A caregiver in this position works remotely out of Northeast Ohio, Monday-Friday from 8:00am-5:00pm (Flexible). <br><br></strong><strong>In this role, you’ll:<br><br></strong><ul><li>Lead a team of 20 experienced medical writers, working with the Editorial Director to shape and execute content strategy </li><li>Guide writers in translating complex medical literature into easy-to-understand content (6th- to 8th-grade reading level) </li><li>Collaborate with SEO team to evaluate and prioritize content opportunities </li><li>Review monthly content calendars to ensure editorial quality, consistency and relevance </li><li>Partner with advertising partner on monetized content campaigns </li><li>Support content development across video, podcast and email channels </li><li>Oversee regular content audits and maintenance to keep both platforms accurate and up to date <br><br></li></ul>We're looking for someone who brings editorial expertise, a deep commitment to health literacy — and has experience leading teams and working in healthcare.<br><br>Minimum qualifications for the ideal future caregiver include:<br><br><ul><li>Bachelor's degree in Business, Marketing, Internet/Digital Marketing, Computer Science or related field and 7 years of web-related experience inclusive of 3 years of managerial and business to consumer marketing experience required. <br><br></li></ul>Preferred qualifications for the ideal future caregiver include:<br><br><ul><li>Master’s Degree </li><li>Previous editorial healthcare experience. </li><li>Demonstrated ability to effectively organize, plan, direct, manage and maintain an effective web presence. </li><li>Excellent written and verbal communication skills. </li><li>Working knowledge of web related technologies, current web trends as well as other media development processes, and social media marketing initiatives.<br><br></li></ul>Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ <br><br><strong>Physical Requirements: <br><br></strong><ul><li>Ability to perform work in a stationary position for extended periods.</li><li>Ability to operate a computer and other office equipment. </li><li>Ability to communicate and exchange accurate information.</li><li>Ability to travel throughout the hospital system<br><br></li></ul><strong>Personal Protective Equipment: <br><br></strong><ul><li>Follows Standard Precautions using personal protective equipment as required for procedures.<br><br></li></ul><strong>Pay Range<br><br></strong>Minimum Annual Salary: $101,900.00<br><br>Maximum Annual Salary: $155,390.00<br><br>The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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