Patient Access Scheduler REMOTE, Scheduling Business Support, FT, 9AM-5:30PM

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Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.<br><br>What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.<br><br><strong>Description<br><br></strong>The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.<br><br><strong>Qualifications<br><br></strong>Degrees:<br><br><ul><li>High School,Cert,GED,Trn,Exper.<br><br></li></ul><strong>Additional Qualifications<br><br></strong><ul><li>Complete and pass the Patient Access training course.</li><li> Ability to work in a high volume, fast-paced work environment.</li><li> Ability to perform basic mathematical calculations.</li><li> Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.</li><li> Desired: Basic knowledge of medical and insurance terminology.</li><li> Experience with computer applications (e.</li><li>g.</li><li>, Microsoft Office, knowledge of EMR applications, etc.</li><li>) and accurate typing skills.</li><li> Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.</li><li> Bilingual English, Spanish/Creole.<br><br></li></ul>Minimum Required Experience: Less than 1 year<br><br>EOE, including disability/vets

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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