Auto Parts Consultant (Remote - Florida)

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About the RoleLocation: Remote - Florida residents ~ Requires auto parts or relevant mechanical experience ~ (see Skills for Success below)Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you - especially if you're interested in working from home!This is more than just an auto parts job at Morley. It's an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer.What You'll DoAnswer calls from dealerships and auto manufacturer employees to assist with parts informationProvide directions to part warehouse locations Locate parts in an online parts catalogPlace part ordersIdentify corrections to auto parts catalogsResearch and learn new auto parts so you are on the leading edge of new car parts knowledgeOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitudeQuestions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).Skills for SuccessRequired SkillsOutstanding car / auto parts knowledgeAbility to identify key auto parts and assembliesComputer navigation skillsTyping skills (at least 35 WPM) - take a free typing test! (direct link to test: www.typingtest.com)Passion for research and problem solvingEligibility Requirements One or more years of experience with an automotive retailer or dealership parts departmentHigh school diploma or equivalentAvailable to work shifts taking place within the center's hours of operation: Monday to Friday 8 a.m. - 8 p.m. Eastern timeNo weekends or late nights!Must be able to stick to the schedule reliably, as some queues are time sensitiveRemote Work RequirementsFlorida resident High-speed internet access at home that you are able to connect to via Ethernet or landlineSecluded and distraction-free work environment Why Join Our Morley FamilyThe value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package.Health & Wellness BenefitsMedical and prescription coverage, including free annual physicalsDental and vision insurancePaid time offAssociate wellness program (earn a reward for getting your annual wellness checkup)Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits401(k) with matchFlexible spending accountLife insuranceShort- and long-term disability insuranceBenefits to Make Your Life EasierTeladoc: Free online access to doctors 24/724/7 nurse help desk Patient advocacy: Free 24/7 help with benefit questions and claims issues Family, financial and estate guidance (will) servicesAbout MorleyOur mission is to deliver extraordinary experiences.We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us.We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.Thank you for your interest in Morley.Notices Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.Click here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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