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WFH Customer Service/ Data Entry/ Virtual Assistant
<p>We are looking for a highly organized and motivated individual to join our remote team as a <strong> Customer Service / Data Entry / Virtual Assistant </strong> . This is a multi-functional role where you will provide top-tier customer support, maintain accurate data records, and handle various virtual assistant tasks. Ideal candidates are detail-oriented, self-driven, and comfortable communicating with clients and teams remotely.</p> <br><b><strong> Key Responsibilities: </strong></b><br> <br><b><strong> Customer Service: </strong></b><br> <ul> <li> <p>Respond to customer inquiries via email, phone, or chat in a professional and timely manner</p> </li> <li> <p>Resolve issues, answer questions, and provide product/service support</p> </li> <li> <p>Document all interactions in the CRM or ticketing system</p> </li> <li> <p>Maintain a positive and empathetic attitude in all interactions</p> </li> </ul> <br><b><strong> Data Entry: </strong></b><br> <ul> <li> <p>Accurately input and update data in spreadsheets, databases, and CRM systems</p> </li> <li> <p>Review data for completeness and accuracy</p> </li> <li> <p>Organize and maintain digital files and records</p> </li> <li> <p>Assist in preparing reports and summaries from raw data</p> </li> </ul> <br><b><strong> Virtual Assistant Duties: </strong></b><br> <ul> <li> <p>Manage calendars, schedule meetings, and send reminders</p> </li> <li> <p>Perform online research, create documents, and assist with basic project coordination</p> </li> <li> <p>Help with inbox management, note-taking, and digital organization</p> </li> <li> <p>Support day-to-day administrative tasks as needed</p> </li> </ul> <br><b><strong> Required Qualifications: </strong></b><br> <ul> <li> <p>High school diploma or GED (Associate's or higher preferred)</p> </li> <li> <p>1+ years of experience in customer service, data entry, or virtual assistance</p> </li> <li> <p>Excellent verbal and written communication skills</p> </li> <li> <p>Strong attention to detail and organizational abilities</p> </li> <li> <p>Comfortable using tools like Google Workspace, Microsoft Office, Zoom, and online schedulers</p> </li> <li> <p>Ability to multitask, prioritize, and work independently from home</p> </li> <li> <p>Reliable internet connection and a distraction-free remote work environment</p> </li> </ul> <br><b><strong> Preferred Skills: </strong></b><br> <ul> <li> <p>Familiarity with CRM platforms (e.g., HubSpot, Salesforce, Zendesk)</p> </li> <li> <p>Experience using task/project management tools (e.g., Asana, Trello, Notion)</p> </li> <li> <p>Typing speed of 45+ WPM with high accuracy</p> </li> <li> <p>Bilingual or multilingual communication skills a plus</p> </li> </ul> <br><b><strong> Perks & Benefits: </strong></b><br> <ul> <li> <p>100% remote work - no commute</p> </li> <li> <p>Flexible hours to support work-life balance</p> </li> <li> <p>Competitive hourly rate or salary based on experience</p> </li> <li> <p>Paid training and onboarding</p> </li> <li> <p>Opportunities for advancement and skill development</p> </li> <li> <p>PTO and benefits available for qualifying full-time roles</p> </li> </ul><img src="https://www.jobg8.com/Tracking.aspx?wo7c%2b9gZhLerQ%2fMZfnWsmwu" width="0" height="0">