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Trustee and Vice Chair

December 9, 2025

Greenwich Citizens Advice Bureaux is an independent charity and company, but also benefits from being a part of the national Citizens Advice service. We help people to solve problems. Our service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Our advice improves people’s quality of life and we deliver good outcomes for our clients. Key facts for 2021-22 are: – We advised 3,649 people – On 16,600 new advice problems – We raised £5.5 million in financial outcomes for our clients – 76% of clients reported an improvement in their peace of mind and well-being following our advice and 86% reported improved knowledge of how things work – 280 cases of homelessness were prevented We provide advice and casework to people in Greenwich Borough, and to seafarers across the U.K. The advice that we provide is of fundamental importance to our clients during the Cost-of-Living Crisis. It’s on issues such as benefits and Universal Credit; Debt; Housing and Employment. Our advice prevents homelessness; tackles debt and increases income for some of the most vulnerable people in London. Position Description We would like to recruit new Trustees to our Board. This is a voluntary role. Trustees provide vital support in the following areas: legal; governance; financial and act as the employer. We have a small, friendly Board. The Board meets five times a year on a Monday evening. Our aim is to have as diverse a Trustee Board as possible, in all ways. We would particularly welcome applications from people from the local community in Greenwich Borough, including those with lived experience of using advice services. We would like to invite applications from seafarers and/or those supporting seafarers and their families. We would also welcome people with fundraising experience, or experience in the advice or voluntary sector. In particular, we would like to recruit a trustee with a view to them becoming our Vice Chair. Citizens Advice Greenwich is an independent charity and company but also benefits from being a part of the national Citizens Advice service. We help people to solve problems. Our service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Last year we advised over 2,500 people on 10,000 new issues and raised £1.9 million in financial outcomes for our clients. We provide advice and casework to people in Greenwich Borough, and to seafarers across the U.K. The advice that we provide is of fundamental importance to our clients. It’s on issues such as benefits and Universal Credit; Debt; Housing and Employment. Our advice prevents homelessness; tackles debt and increases income for some of the most vulnerable people in London. If you are interested in becoming a Trustee, please contact emma.knight@greenwichcab.org.uk with a short summary outlining why you are interested in joining us as a Trustee. Closing date for applications January 30, 2026

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...