Senior Nursing Informatics Advocate

All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: Monday- Friday Fulltime 8:00am-5:00pm

Job Location: Mansfield, TX

The role you will contribute:

The Nursing Informatics Advocate Senior acts as a resource to mentor/coach staff and facilitates opportunities to advance knowledge and experiences to optimize professional growth of less experienced staff. The have an extensive understanding of healthcare applications in use at AdventHealth, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to facilitating a secure, effective, integrated electronic medical record system that continually improves outcomes, reduces cost, increases efficiency, and enhances user experiences. Primary responsibilities include collaborating with clinicians to design, test, train, implement, evaluate, and maintain clinical applications and other associated systems. This position cultivates strong, supportive relationships with executives, clinical leaders, and clinicians based on appropriate professional interactions, ability to perform principal duties and consistent, timely follow-though. The Nursing Informatics Advocate Senior leads out on projects of advanced complexity independently identifying ways that EMR technology improves efficiency and successfully engages in multiple initiatives simultaneously. They utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice, AdventHealth policies, and identified best practices. They are responsible for coordinating with end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. They can communicate with all levels of hospital leadership and clinicians. The Nursing Informatics Advocate Senior serves as liaison between Nursing and AIT utilizing the hospital performance improvement process to achieve the goals of clinical operations and the Nursing Informatics Department. They identify opportunities for process improvement in support of key technology initiatives as it pertains to specified systems that help support our partners, team members, patients, and families. They provide 24hr on-call support to hospital facility nursing departments for a variety of clinical applications and participates in on-call Lead support when assigned. They assist with executing change management strategies. They are able to create and maintain project schedules, and communicate project status with system leadership, operational owners, Project Managers, Process Architects and AIT members. They actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.

The value you will bring to the team:

  • Leads the Nursing Informatics Team in developing electronic documentation solutions that support clinical workflow and best practice standards.

  • Coordinates Nursing Informatics projects for assigned clinical areas, including evaluation, analyses, presentation, implementation, education, and post-implementation support.

  • Mentors new employees, assesses readiness for independent work, and collaborates on professional development plans with reporting managers.

  • Creates and maintains complex project schedules for advanced system projects.

  • Serves as the informatics expert resource and facility role model in the use of clinical information systems.

  • Assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows for new solutions or functionality.

  • Shares application tips with clinicians to improve workflow efficiency and guide best practices.

  • Assists customers with customization of applications for unique department scenarios using electronic health record tools.

  • Collaborates with departments, hospital leadership, end users, vendors, and associates to ensure effective operational system functions and workflow.

  • Prepares training materials and provides education on new applications or functionality, incorporating both in-person and virtual learning methods.

  • Monitors and analyzes aggregated data to identify trends related to clinical processes and outcomes, and identify barriers and opportunities for improvement.

  • Provides 24-hour on-call support to operations and backup support for team members, maintaining quick accessibility.

  • Other duties as assigned.

  • Secondary oversight of local Informatics department in absence of Manager

The expertise and experiences you'll need to succeed:

  • Bachelor's of Nursing Required

  • 5 Work Experience Required

  • Leadership skills, initiative, organization, self-direction

  • Mentoring/training experience

  • Industry experience with electronic medical records

  • Advanced clinical knowledge of current healthcare practice and clinical workflows with conceptual and practical understanding of various training techniques for users with various learning styles

  • Ability to map clinical processes, gather and analyze data, effectively present to clinical audiences

  • Communication skills both written and oral, are professional and follow defined escalation process

  • Expert conflict management skills

  • Is accountable for realization of goals and defined metrics

  • Methodically analyzes and evaluates business problems by defining the challenges, identifying alternatives, and making timely decisions

  • Understands own strengths and development needs, learns from experience, and owns personal and professional development

  • Creates an environment that values individual perspectives while driving towards common goals; assists teammates to achieve outcomes

  • Ability to work in a fast-paced, collaborative team environment

  • Competency in Microsoft Office applications

  • Experience with Epic or other comparable electronic medical health records

  • Registered Nurse (RN) Required

  • Driver's License (DL) Required

Preferred Qualifications:

  • Master's of Nursing Preferred

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