Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 7/31/25

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<h2>Overview</h2> <p>At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</p> <p> </p> <p>If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</p> <h2>Responsibilities</h2> <p><strong>Some of what you will be doing:</strong></p> <ul> <li>You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone</li> <li>You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)</li> <li>Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.</li> <li>Accurately input data into both Carenet and EMR (Electronic Medical Records) databases</li> <li>Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation</li> <li>Contact health plans and verifies patient insurance information</li> <li>You will be making a difference in someone’s life </li> </ul> <p><strong> </strong></p> <p><strong>How to thrive when working at home:</strong> </p> <ul> <li><strong>Safety</strong></li> <ul> <li>Choose a consistent work area/office</li> <li>Make your area physically safe</li> <li>Stay organized</li> <li>Personalize your desk!</li> </ul> <li><strong>Security</strong></li> <ul> <li>Privacy matters</li> <li>Keep it quiet - remember, we are dealing with patients!</li> <li>Protect your computer</li> </ul> <li><strong>Support</strong></li> <ul> <li>Communicate</li> <li>We coach and focus on your performance</li> <li>Quality matters</li> </ul> <li><strong>Success</strong></li> <ul> <li>Get ready for work!</li> <li>Prepare yourself mentally</li> <li>Use your resources</li> <li>On your break, get outside once in a while</li> </ul> </ul> <p><strong>Why Carenet?</strong></p> <p>For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <em>better for all.</em> </p> <h2>Qualifications</h2> <p><strong>We want you to be successful, so these are some of the qualifications required:</strong></p> <ul> <li>High School Diploma or General Education Degree (GED) required</li> <li>Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)</li> <li>Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records</li> <li>Experience with Microsoft Outlook (email) and Word</li> <li>Excellent oral and written communication skills</li> <li>Excellent demonstration of caring, empathy, and compassion</li> <li>Bilingual in English and Spanish</li> <li>Able to provide 2 monitors at least 22 inch with HDMI and Display ports </li> </ul> <p> </p> <p><strong>Compensation & Benefits</strong></p> <p> </p> <p>At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <strong>Bilingual Medical Receptionist role</strong> is <strong>$15.50 </strong>per hour.</p> <p>In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</p> <p> </p> <p><strong>Additional Information</strong></p> <p> </p> <p>Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</p> <p> </p> <p><em>Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</em></p> <p> </p> <p><strong>Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</strong></p> <p> </p> <p>Req:  4807</p> <p> </p> <p>#INDBILINGUAL</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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