Remote Entry Level CSR - No Experience Needed

100% Remote Opportunity!

Please Note:We are currently only hiringU.S. residentswho are legally authorized to work in the United States with a validSocial Security Number.

We arenot hiring in Massachusetts.

Join Our Legacy of Helping Middle-Income Families

AtAO Globe Life, we specialize in providingsupplemental benefitsthat help middle-income families secure their financial futures. Our mission is to protect working families through trusted partnerships withlabor unions, credit unions, associations, and veteran service organizations.

As we continue to grow nationwide, we're seekingmotivated, purpose-driven professionalswho want to make a meaningful impact while enjoying the flexibility of working from home.

About Us

Globe Life:

Founded in 1982, AO is thelargest distribution system for Globe Life, supporting over 1,800 licensed affiliates across 60 territories. We provide hands-on mentorship, comprehensive training, and consistent support to help you thrive.

American Income Life (AIL):

As a key subsidiary of Globe Life, AIL is one of the nation's largest providers ofsupplemental life insurance, proudly serving members of credit unions, labor unions, and veteran organizations for over 70 years.

Role Overview: Virtual Benefits Representative

As aVirtual Benefits Representative, you will engage with pre-qualified clients (no cold calling) to understand their needs, explain available benefits, and guide them toward the best coverage options. This role is ideal fordriven, self-motivated individualswho value flexibility, professional growth, and helping others.

Key Responsibilities
  • Client Engagement:Contact and consult with warm leads to assess insurance needs.
  • Product Presentation:Conduct virtual benefit presentations via phone or video conference.
  • Relationship Building:Foster trust and long-term relationships with clients.
  • Sales Goals:Meet or exceed monthly performance and growth targets.
  • Collaboration:Work closely with management and team members to enhance processes.
  • Continuous Learning:Stay up to date on products, company programs, and market trends.
Qualifications
  • Excellent communication and interpersonal skills.
  • Self-motivated with a strong work ethic and goal-oriented mindset.
  • Tech-savvy with reliable internet and comfort using online tools.
  • Organized, adaptable, and able to work independently.
What We Offer
  • 100% Remote Work:Work from anywhere in the U.S.
  • Comprehensive Training:No experience needed-full training provided.
  • Supportive Team Culture:Positive, collaborative, and growth-focused environment.
  • Weekly Pay & Bonuses:Performance-based compensation with residual income.
  • Medical Reimbursement:Available after 90 days.
  • Incentive Trips:Earn all-expenses-paid travel opportunities.
  • Career Growth:Leadership advancement opportunities available.
How to Apply

Ready to build a meaningful career helping families protect their futures?

Submit yourresumeand a briefcover letterexplaining why you'd be a great fit for the AO Globe Life team.

  • Apply todayand join a company that invests in your success as much as you do!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage - if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best's Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Education:no requirementsEmployment Type: FULL_TIME
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...