Job Overview: Join Delta Airlines as a Remote Customer Service Representative and become a vital part of our team dedicated to delivering exceptional service to our customers. This remote position offers the flexibility to work from home while ensuring that travelers receive the support they need, enhancing their journey with Delta.

Key Responsibilities:

Provide outstanding customer service by responding to inquiries via phone, chat, and email. Assist customers with booking flights, changing reservations, and addressing any concerns related to travel. Troubleshoot issues with reservations and provide solutions in a timely manner. Educate customers on Delta's policies, procedures, and services to enhance their travel experience. Collaborate with team members and management to improve processes and customer satisfaction. Maintain accurate records of customer interactions and transactions using our customer relationship management (CRM) systems.

Requirements:

High school diploma or equivalent; relevant experience in customer service is preferred. Strong communication skills, both verbal and written, with a friendly and professional demeanor. Ability to handle difficult situations calmly and effectively, ensuring a positive outcome for customers. Proficiency in using computers and various software applications; familiarity with CRM systems is a plus. Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

Competitive hourly wage with opportunities for overtime. Health benefits, including medical, dental, and vision coverage. Employee travel benefits, including discounted flights for you and eligible family members. Paid time off and holidays. Opportunities for career advancement within Delta Airlines.

Company Overview: Delta Airlines is one of the world’s leading airlines, committed to providing safe, reliable, and innovative travel experiences. We prioritize our customers and employees, creating a culture that values diversity, inclusion, and mutual respect. As part of our team, you will have the opportunity to grow your career while being part of a company that connects people and communities.

Equal Opportunity Statement: Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates without regard to race, gender, sexual orientation, disability, or any other characteristic protected by law.

Ready to embark on a rewarding career with Delta Airlines? Apply now for the Remote Customer Service Representative position and help us create memorable travel experiences!

Job description

Delta Airlines Careers Remote Customer Service, Delta Hiring

Hiring Organization:- Delta Airlines

Post Name:- Cargo Agent (Customer Service Agent)

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- USA Full Job Description:

How you'll assist us With continuing To climb (outline and key liabilities) • Each pretends a significant part in our main goal to guarantee freight is shipped on time, like clockwork, securely. • As a Freight Specialist, you will be the substance of Delta freight by connecting straightforwardly with clients eye to eye and via telephone. • This position is a section level client assistance specialist position. Our chiefs give mentorship to assist with setting you up to propel your profession! • Booking depends on functional requirements. Shifts range from early morning to expedite. Each station is different in light of its singular flight plan. You will likewise work somewhere in the range of 20 and 40 hours of the week in light of your position.

Delta Airlines Careers Remote Customer Service, Delta Hiring Advantages and Advantages to Assist You With continuing To climb

Our way of life is established in a common devotion to living our qualities - Care, Uprightness, Versatility, Worker Administration, and Cooperation - consistently, in all that we do. At Delta, our kin are our prosperity. At the core of what we offer is our emphasis on Imparting Accomplishment to Delta workers. Investigating a profession at Delta allows you an opportunity to see the world while procuring incredible pay and advantages to assist you with continuing to move en route: • Cutthroat compensation, industry-driving profit sharing project, and execution motivators. • 401(k) with liberal organization commitments up to 9%. • Taken care of time including excursion, occasions, paid individual time, maternity and parental leave. • Exhaustive wellbeing benefits including clinical, dental, vision, short/long haul incapacity and life benefits. • Family care help through fruitfulness backing, surrogacy and reception help, lactation support, financed back-up care, and projects that assistance with friends and family in all stages. • All encompassing Prosperity projects to help physical, close to home, social, and monetary wellbeing, including admittance to a worker help program offering support for yourself and anybody in your family, free monetary training, and broad assets supporting psychological well-being. • Homegrown and Worldwide space-accessible flight honors for workers and qualified relatives. • Profession improvement projects to accomplish your drawn out vocation objectives. • Overall associations to participate in local area administration and imaginative objectives made to zero in on supportability and lessening our carbon impression. • Business Asset Gatherings made to interface workers with normal interests to advance consideration, give point of view and assist with carrying out systems. • Acknowledgment rewards and grants through the stage Relentless Together. • Admittance to more than 500 limits, specialty reserve funds and intentional advantages through Deltaperks like vehicle and inn rentals and auto, home, and pet protection, lawful administrations, and childcare.