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LMS Admin & Learning Specialist

March 7, 2026

Position Summary This role, sitting on the Milliman, Global Corporate Services (GCS) Learning and Development Team, will provide administration for our Learning Management System (LMS) as well as coordination of our training programs. This role will be responsible for the administration, support, and maintenance of our LMS (Absorb) and coordinating successful execution learning programs for our global audience. The ideal candidate will ensure seamless learning operations and contribute to the ongoing development of our workforce. Responsibilities LMS Administration: <ul><li>Manage day-to-day operations of the LMS, including systems configuration, data flow and integration with other company systems, curricula, catalogs, learner assignments, troubleshooting, and reporting.</li><li>Act as the primary liaison with the LMS vendor (Absorb) to plan for product releases and system enhancements, as well as identify opportunities for continuous improvement.</li><li>Manage other technologies used in the communication and delivery of interactive programming, to include SharePoint, Teams, Zoom, and other virtual learning platforms, as well as course development software such as Canva, Articulate360, and more. </li><li>Manage access and permissions. Establish and maintain governance protocols for LMS management and use by power users/admins throughout Milliman.</li><li>Act swiftly to manage system challenges or unexpected issues with internal clients.</li><li>Consult with practices for learning or compliance learning paths.</li><li>Provide technical support and training for LMS users and administrators as needed.</li><li>Provide technical support for LinkedIn Learning integration and other purchased content. </li></ul>Program Coordination <ul><li>In partnership with L&D team, maintain annual learning calendar.</li><li>Lead scheduling, administering, and tracking of learning sessions, courses, and programs.</li><li>Coordinate with the L&D, Events, and Internal Communications teams for the communication and execution of core learning programs and L&D portions of company forums and meetings.</li><li>Monitor attendance/completion, feedback, and contribute to evaluation of learning effectiveness. </li></ul>General L&D Support <ul><li>Maintain all SOPs and instructions related to the LMS.</li><li>Manage the L&D inbox, in partnership with the Learning Operations team and serving as the primary responder during US operating hours. </li></ul>Skills & Qualifications Required <ul><li>Bachelor’s Degree in a related field.</li><li>The ideal candidate must have minimum of 3 years of LMS management experience (Absorb or similar platform) in a complex corporate structure.</li><li>The ideal candidate must have minimum of 3 years of training coordination experience, managing multiple programs.</li><li>The ideal candidate must have expert proficiency in MS Office 365.</li><li>Must have demonstrated ability to engage with end-users and stakeholders with patience, professionalism, and curiosity.</li><li>Must be detail-oriented, with superior organization and communication skills.</li><li>Must have excellent planning and documentation skills with meticulous attention to detail.</li><li>Must have strong process orientation, with the ability to recommend and implement changes for process improvement. </li></ul>Skills & Qualifications Preferred <ul><li>Knowledge of using SCORM and API integrations.</li><li>Proficiency with PowerBI or other data analysis tools.</li><li>Experience creating training dashboards and tracking metrics.</li><li>Experience developing learning materials, using standard L&D software. </li></ul>LOCATION: This is a remote role. This job posting is expected to close on April 10th, 2026. Compensation The overall salary range for this role is $54,900 - $97,865. For candidates residing in: <ul><li>Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Newark, San Jose, San Francisco, Pennsylvania, Virginia, Washington, or the District of Columbia the salary range is $63,135- $97,865.</li><li>All other locations the salary range is $54,900 - $85,100. </li></ul>A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Benefits We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include: <ul><li>Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.</li><li>Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.</li><li>401(k) Plan - Includes a company matching program and profit-sharing contributions.</li><li>Discretionary Bonus Program – Recognizing employee contributions.</li><li>Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.</li><li>Paid Time Off (PTO) - Begins accruing on the first day of work; Full-time employees accrue 15 days per year. Employees working less full-time accrue PTO on a prorated basis.</li><li>Holidays - A minimum of 10 observed holidays per year.</li><li>Family Building Benefits including Adoption and fertility assistance.</li><li>Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.</li><li>Life Insurance & AD&D - 100% of premiums covered by Milliman.</li><li>Short-Term and Long-Term Disability – Fully paid by Milliman. </li></ul>About Milliman Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...