General Virtual Assistant (For Pooling) - Permanent Work From Home

<p>This is a remote position.</p> <p>We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us.<br></p> <p>As a <b>General Virtual Assistant</b>, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.<br></p> ​<br> <p><b>Responsibilities:</b><br></p> <ul> <li>Provide customer support and manage client communications<br></li> <li>Handle calls and email inquiries<br></li> <li>Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management<br></li> <li>Marketing and Social Media Management<br></li> <li>Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks<br></li> <li>Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.<br></li> <li>Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.<br></li> <li>Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company.<br></li> <li>Provide data and information to the leadership team as required.<br></li> <li>Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.<br></li> </ul> <br> <br> <h3>Requirements</h3> <p><b>Qualifications:</b><br></p> <ul> <li>Fluent in spoken and written English<br></li> <li>Willing to undergo background checking<br></li> <li>Good American accent<br></li> <li>Quiet home office work environment<br></li> <li>Willing to work on the graveyard shift<br></li> <li>Fast and reliable internet connection of at least 10MBPS with internet backup available<br></li> <li>Dependable electricity with power backup available<br></li> <li>Computer RAM: At least 12 GB RAM Memory<br></li> <li>Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above<br></li> <li>Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)<br></li> </ul> <br> <br> <h3>Benefits</h3> <p><b>Why You'll Love Working with Us!</b><br></p> <ul> <li>Enjoy the freedom of <b>permanent work from home</b> while maintaining a healthy work-life balance.<br></li> <li>Receive <b>paid training</b> to set you up for success from day one.<br></li> <li><b>Annual performance appraisals</b> designed to recognize your achievements and support your career growth.<br></li> <li>Get a <b>free noise-cancelling headset</b> to create the perfect work environment.<br></li> <li>Take advantage of <b>holiday pay</b> to enjoy your well-deserved time off.<br></li> <li>Earn <b>overtime pay</b> when you're willing to go the extra mile.<br></li> <li>Receive a generous <b>referral bonus per hire</b> for recommending great talent.<br></li> <li>Celebrate your hard work with a rewarding <b>year-end bonus</b>!<br></li> </ul> <br> <br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...