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Corporations Assistant
IntroductionStart your Career at DOS!The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware's historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans. DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government. For more information, please visit our website today!Summary Statement This is the assistant level. Essential FunctionsEssential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Reviews and processes legal corporate and Uniform Commercial Code documents. Conducts research by reviewing Uniform Commercial Code holdings and listings of corporate entities formed in Delaware and corporate documentation on payments and tax liabilities. Determines if legal requirements are met, corrective action is needed and assists clients in taking necessary action to meet legal requirements. Answers questions from attorneys, corporate officials, registered agents and the general public concerning Uniform Commercial Code and corporate documents, legal filings, franchise taxes, corporate fees and assists in solving problems. Conducts collection activities for franchise taxes, interest, penalties, corporate and Uniform Commercial Code fees. Performs mathematical calculations relative to franchise taxes, penalties and interest, corporate and Uniform Commercial Code fees. Uses the Delaware Corporations Information System (DCIS) and imaging system to obtain information and make entries, changes, verification and corrections required in processing requests for service from clients. Job Requirements JOB REQUIREMENTS for Corporations Assistant Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Six months' experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints. Six months' experience in office operations such as operating office machines, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages; file maintenance; maintaining and updating supplies. Six months' experience in math such as addition, subtraction, multiplication, division, percentages, or decimals. Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. Additional Posting Information Incumbents working four or more hours of work between the hours of 6:00 p.m. and 8:00 a.m. the following day will receive 5% shift differential pay. Conditions of HireApplicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.BenefitsTo learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/Selection ProcessThe application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.AccommodationsAccommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.