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Campaign Manager - Ad Ops

November 12, 2025

Description:

Serve as Yelp expert on Multi-location advertiser operations, listing content, and site features (reviews, search, ad delivery)
Obtain all necessary information, campaign assets and creative for program launch from client, while managing clients to Yelp policies and best practices
Activation, day-to-day management, and flawless execution of all client advertising campaigns on and off Yelp
Execute campaign optimizations to fulfill your client’s success metrics
Monitor ad delivery and pacing for on-Yelp campaigns
Communicate campaign performance risk internally to stakeholders
Process all necessary changes to campaign monthly; adding/removing locations, program changes, optimization etc
Be the day-to-day partner to your aligned Sales partner and operational contact for the accounts in your book of business, strengthen the relationship between clients and Yelp by creating sound operational processes
Responsible for technical troubleshooting and leveraging internal and external stakeholders to reach resolution
Develop mutual understanding of account priority with your Sales partner, enable development of pursuit strategy through provision of forecasts, reporting, and documentation
Collaborate, problem solve, and/or map out upcoming client meetings with your Sales partner
Draft all purchase orders and be the liaison to Yelp’s Legal team as needed
Collaborates with Yelp Finance and Accounting teams as needed
Escalate product bugs to Engineering teams
Understand client business goals and anticipate future needs to deliver optimal solutions
Occasional travel required

Requirements:

3+ years in Ad Trafficking, Ad Operations or Media Buying experience
Client-facing experience in a digital advertising role (National/ Enterprise client experience preferred)
Proven track record of successfully managing book of business and supporting sales to help generate, grow and retain revenue
Experience with cost-per-click, auto bidding ad delivery system preferred
Knowledge of 3rd party attribution partners a plus
Excellent written and verbal communication skills; ability to successfully communicate to clients as well as internal stakeholders including but not limited to sales, finance, and product
Proficient in Excel; able to manage large spreadsheets and analyze data in an efficient way
Superior time management and project management skills; able to multitask and manage competing priorities while maintaining a high level of service to Sales partner and clients
Growth mindset and problem solver; ability to see and communicate opportunity that may not be obvious
Positive attitude and outlook at all times with regards to our clients, products, policies, and internal partners; ability to communicate feedback up in a solutions oriented manner
BA/BS degree (required)

Benefits:

Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...