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Appointment Scheduler - REMOTE (PT & FT) Day and Night Shift

November 20, 2025

Appointment Scheduler – REMOTE (PT FT, Day Night Shift) Location: Remote Employment Type: Part-Time or Full-Time Shifts Available: Day Shift Night Shift Department: Customer Service / Operations / Administrative Support Reports To: Scheduling Supervisor or Operations Manager About the Role We are looking for a reliable and customer-focused Remote Appointment Scheduler to coordinate and manage appointments for clients, customers, or patients. This role involves handling high volumes of calls or messages, maintaining accurate scheduling records, and ensuring that appointments are booked efficiently and professionally. The ideal candidate is organized, tech-savvy, and able to work independently during either day or night shifts. Key Responsibilities Answer inbound calls, emails, or messages to schedule, confirm, or modify appointments. Make outbound calls to follow up or remind clients of upcoming appointments. Verify availability, manage calendars, and coordinate schedules across teams or departments. Accurately enter appointment details into scheduling systems or CRM databases. Handle customer inquiries, provide information, and resolve scheduling conflicts. Maintain a high level of professionalism and customer service at all times. Document interactions and update records according to company procedures. Communicate changes or issues to supervisors or relevant team members promptly. Follow company guidelines for call handling, scripts, and service quality. Qualifications Required Previous experience in appointment scheduling, call center support, customer service, administrative work, or similar role. Strong verbal and written communication skills. Excellent data-entry accuracy and attention to detail. Ability to manage multiple tasks while maintaining professionalism and composure. Comfortable working with scheduling software, CRMs, or communication platforms (e.g., Calendly, Salesforce, Zendesk, VoIP systems). Ability to work independently in a remote setting, meeting productivity and attendance requirements. Preferred Experience handling high call volume environments. Familiarity with HIPAA (if scheduling for healthcare). Bilingual skills are a plus. Work Schedule Day Shift and Night Shift options available. Part-time positions (15–30 hours/week) and full-time positions (35–40 hours/week). May require rotating weekends or holiday coverage depending on business needs. What We Offer Competitive hourly wage based on experience. Fully remote work environment. Paid training and opportunities for advancement. Supportive, inclusive team culture. Benefits for eligible full-time employees (if applicable).
Remote

About the Company:
Mamaroneck Union Free School District

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...